PIPO Privacy Policy

Last updated: March 2021


PIPO ("we", "our", "us") is committed to protecting and respecting your privacy. This policy sets out the basis on which we will process the personal data we collect from you, you provide to us or a merchant provides to us. Please read this policy carefully so that you understand your rights in relation to your personal data, and how we will collect, use and process your personal data.

2.How does this Privacy Policy apply?

We provide our Services to merchants to facilitate payment processing. During this payment processing, personal data is needed to process specific transactions. Where we process this personal data acting on behalf of the merchant we process personal data on their behalf. For more information on how the merchant processes your personal data, please see the relevant merchant's privacy policy. In certain jurisdictions and under certain specific limited purposes, we may process personal data in accordance and under our own instructions and as such this Privacy Policy would apply as such.

3.What types of information do we collect?

We receive, collect and use the following types of personal data when you use the Services.

4.How do we use this information?

We use your personal data for a range of legitimate purposes related to processing payments on behalf of the relevant merchant, including:

In addition, we may use de-identified of aggregated data that can no longer identify you to develop new PIPO products or other purposes as permitted by law.

5.How do we share your personal data?

Third party services providers

We share your information with selected recipients. These categories of recipients include:

Our corporate group

We also share your information within our corporate group, including parent, subsidiary or affiliate companies as needed to provide the Services or for the purposes set out in this policy.

Law enforcement

We will share your information with law enforcement agencies, public authorities or other organizations if legally required to do so, or based on our legitimate business interest if such use is reasonably necessary to:

Corporate reorganization

We will disclose your information to third parties in our legitimate business interests in the event that we:

6.Where do we store your personal data?

The personal data that we collect from you will be stored at/processed either in the United States or in countries outside the United States, including in Singapore.

7.The security of your personal data

We take steps to ensure that your information is treated securely and in accordance with this policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, for example, by encryption, we cannot guarantee the security of your information transmitted via the Platform; any transmission is at your own risk.

We have appropriate technical and organizational measures to ensure a level of security appropriate to the risk of varying likelihood and severity for the rights and freedoms of you and other users of our merchants' platforms. We maintain these technical and organizational measures and will amend them from time to time to improve the overall security of our systems.

8.How long do we store your personal data?

We retain your information for as long as it is necessary for us to provide our Services and fulfil our contractual obligations and rights in relation to the information involved. We retain your information only for so long as we have a legitimate business purpose or legal obligation to keep such data (including where it is necessary for the establishment, exercise or defence of legal claims).

9.Your Rights

For information about the rights you have in relation to your personal data, please see the Jurisdiction-specific Terms below.


In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance at dpo@oneunita.com and we will endeavor to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection supervisory authority in the country in which you live or work where you think we have infringed data protection laws.


Any changes we will make to this policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this policy.


Questions, comments and requests regarding this policy are welcomed and should be addressed to dpo@oneunita.com.

Our business address is:

PIPO US Inc., 5800 Bristol Pkwy, Culver City, CA USA 90230.


13.Jurisdiction-specific terms

Some jurisdiction-specific laws contain additional terms, which are set out in this section. If you are a user of our merchants' platforms to which the laws of the jurisdictions set out below apply, the terms set out below apply to you in addition to the terms set out above and, in the event of a conflict, the terms set out below prevail.


This Policy applies to all users of our merchants' platforms, including California residents. As a California resident, there are certain additional provisions that may apply to you.

To the extent we are processing consumers' payment transactions on behalf of merchants, we are acting as a service provider to that merchant. Such consumers may exercise their rights by contacting the relevant merchant.

To the extent that you have provided information to us as an employee, owner, director, officer, or contractor of a company, partnership, sole proprietorship, non-profit or government agency, the additional provisions that may apply to you as a California resident are more limited.

The following terms used in this section and not otherwise defined have the meanings given to such terms under the California Consumer Privacy Act of 2018 (CCPA): "personal information," and "sale."

No Sales. We do not and have not in the last twelve (12) months sold personal information about you. In the past 12 months we have disclosed for a business purpose the categories of personal information described in section 5 of this policy.

Freedom from Discrimination. You may have the right not to be discriminated against for properly exercising any rights under the CCPA that are applicable to you.

Rights Relating to Direct Marketing. You may be able to request certain details about our disclosure of information about you to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year.

Exercising Your California Privacy Rights. To submit a request, please contact us by email at dpo@oneunita.com.